Using a unique phone number on every part of your Valpak campaign helps you monitor the quantity and quality of phone responses your advertising generates.
Call tracking software counts and analyzes phone calls generated by your campaign. It even records the calls to give you insight into staff-customer interactions: how well does your staff handle calls? What kinds of questions are potential customers asking? Information about calls is captured and reported in an easy and actionable format, including the date and time of calls and call recordings.
The ability to listen to call recordings can be used as a performance management tool. Our user-friendly dashboard analyzes response patterns so you can staff more efficiently.
Know the days and times of the week you receive the highest call volume to increase your staff count during peak periods and reduce it otherwise.
Include a unique call tracking number on different parts of your campaign and gain insight into where most of your leads are coming from with our call tracking metrics.