Speaker: Tim Burke, Owner
We’ve been in business for 20 years and we’ve used Valpak each and every month for the last 12 years. I was looking for ways to grow our business and I was really impressed with the professionalism and knowledge of our Valpak representative. He came in and showed me coupons from other cleaners across the country and showed how well they had worked, so we decided to give it a try.
We’ve added five new locations since we started with Valpak. With each new location, we increased our Valpak mailing area to go with that particular new store. Valpak drives business. Our customers like to use coupons and they like to use Valpak the most. We’ve consistently seen that Valpak returns four to five times more coupons than any other direct mail that we use. We keep track of all the coupons that we get returned by Valpak. Their reports really help us to understand the trends that we’re seeing and how much return we are getting.
Just as Valpak is the leader in direct mail, they’re also the leader in digital marketing. They were the first ones to get us on Facebook. They really helped me to understand the digital marketing world. I have recommended Valpak in the past and will definitely do so in the future.