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How can I reach customer service?

You can speak to a live customer service representation by calling 1-800-816-0810 Monday through Friday from 9:00am to 6:00pm and Saturday from 6:00pm to 10:30pm and Sunday from 10:00am to 6:30pm EST. You can also reach them via email at

What service does Factory Outlet Store use for delivery and do they offer next-day delivery?

They use ground shipping for orders in the continental U.S. and offer next-day, 2-day and 3-day delivery.

What is their return policy?

Factory Outlet Store offers a 30-Day Money Back Guarantee on your order. If you are not satisfied, return your new item for a refund. They charge a 15 percent restocking fee and shipping costs. Some items such as DVDs & CDs cannot be returned.

Do they offer discounts?

Yes they do through coupon codes. Use our offers to save up to 75% off and get free shipping.

What types of payment do they accept?

They accept all major credit cards including MasterCard, American Express, Visa, Discover and PayPal.

Factory Outlet Store Coupon Shopping and Savings Tips

Use a promo code to save. Although the deals you’ll find will save you a bundle at, look for a coupon code to save even more. Combining promo codes with low prices layers your savings so you’ll pay even less.

Enjoy sitewide savings when you shop. Because their products are priced competitively, you’ll often see sitewide savings and same day shipping deals. Check often to find out what discounts and perks they are currently offering.

Get volume discounts on some products. Visit the Volume Discounts page for money-saving offers on product multiples. You’ll find products packaged in groups of two, five, ten or more – but they all have one thing in common, they’ll save you money.

HOW TO USE Factory Outlet Store Coupons

The Factory Outlet Store sells phones and home appliances, personal care products, GPS devices, pet supplies, fitness and outdoor products and more from brands like Gerber and Sonicare, AT&T, Braun, Plantronics, PetSafe and Uniden. The products are available online from at discounted prices. You also can save by using your Factory Outlet Store coupon code.

For GET CODE offers

  • Click GET CODE for the Factory Outlet Store offer you want to redeem
  • Copy the promo code from the pop-up screen
  • Click SHOP NOW to visit Factory Outlet Store
  • Add a product that qualifies for the promo code to your cart
  • During checkout, paste the promo code in the PROMO CODE box, then click APPLY
  • Your Factory Outlet Store discount will now be applied

For ACTIVATE offers

  • Click ACTIVATE for the Factory Outlet Store offer you want to redeem
  • Click SHOP NOW on the pop-up window to activate your savings and open the Factory Outlet Store website
  • Your discount is now active, so add qualifying products to your shopping cart and your savings will automatically applied at checkout

Outfit Yourself, Your Home, Your Boat, Your Car and Your Pet - Online at the Factory Outlet Store

Phones - Looking for your next phone? You'll find a wide variety of phones and phone systems from brands like Clarity, Plantronics, Motorola, Vtech, RCA and Siemens. Visit today to see the latest available selection.

Personal care - Look for a range of personal care products from shavers to electric toothbrushes. Find the best products from industry-leading brands like Norelco, Oral-B, Epilady, Remington, Wahl and Gillette.

GPS - Consider getting your GPS system from the Factory Outlet Store. You can choose from quality systems from GPS leaders such as TomTom, Rand McNally, Garmin and Magellan.

Home appliances - Pay less for your home appliances when you shop online at the Factory Outlet Store. Select from appliances by Saeco, ZeroWater, Broan, Presto, Coway and Sodastream.

Pet supplies - You'll discover a nice assortment of pet supplies too. Find all kinds of supplies from PetZoom, MidWest, Dogtra, Innoteck, Perimeter and Tri-Tronics.

Marine - Gear and products for the water are often hard to find unless you shop at a specialty store. At you can find marine products from MotorGuide, Horizon, Minn Kota, Cannon, Lowrance and Raymarine.

Outdoor and fitness - Explore the variety of outdoor and fitness products by GoalZero, Petzl, Suunto, Spyderco, WaterTubes and Timex. You'll discover deals on these and other famous brands.

2-way Radio - Skip the electronics store and select your two-way radio equipment from Baofeng, Midland, Cobra and more. You'll like the prices and the available choices.

And more - Also look for auto parts and audio products, as well as tablets, radar detectors, security items and mattresses. See all the best brands including Super Swamper and Cobra, Striiv, Go Pro, Samsung, Serta, Whistler and Peavey, among others.

Find Quality Products at Discounted Prices at

A visit to is like wandering through a big outlet mall, only a lot easier and less tiring. So take your time and enjoy all the sights. When you're ready to make your purchases, be sure to use your Valpak promo code for additional savings!

Factory Outlet Store - An Independent Retailer of Consumer Products

Factory Outlet Store Coupon Codes - January 2019

Top Coupons for Factory Outlet Store

  • Factory Outlet Store

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  • Factory Outlet Store

    Go through this link to get up to 75% discount on all orders. Shipping is free. Restrictions may apply. Limited time offer.

  • Factory Outlet Store

    Go through this link and get discount of up to 70% on different electronics. Also includes free shipping. No code needed. Check back often for new items and discounts.