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How do I contact Sweetwater customer service?

Give them a call at 1-800-222-4700 Monday through Thursday 9am to 9pm, Friday 9am to 8 pm, and Saturday 9am to 7pm.

Do they offer free shipping?

Yes! Most of their items ship free. To know if the items you are purchasing include free shipping, look for the “Free Shipping” logo on the product page.

Does Sweetwater offer a guarantee on their products?

Yes! Sweetwater offers a free “in-the-box” 2-year warranty with almost every product. Simply put, your purchase is covered for a minimum of two years and if your product has a manufacturer’s warranty their warranty won’t adversely affect it. So you’re automatically covered no matter what for 2 years.

What is their return policy?

They have a no hassle return policy. If you are unsatisfied with your purchase, return it for a refund of the purchase price, store credit, or exchange for another product within 30 days of purchase. Shipping costs are subtracted from refund.

Where can I find coupons and discounts for instruments?

Valpak coupons codes give you savings of up to 50% off instruments, music and more on Sweetwater. You can also sign up for emails through our Valpak coupon and get exclusive deals sent directly to your inbox.

Sweetwater Shopping and Savings

  • 0% Interest Store Card. Sweetwater is offering a 0% interest rate on their store card for the first 24 months. Purchase the music equipment you need without worrying about the interest for two years!
  • Yamaha Brand Name Discounts. Shop for Yamaha products using our Valpak coupon code for up to 37% off.
  • Sell Your Music Equipment & Instruments. Sweetwater opens its site to customers to sell their music equipment and instruments for no fees or costs. Sell your used instruments and upgrade to a newer model.

HOW TO USE Sweetwater Coupons

Sweetwater sells professional audio equipment and musical instruments from well-known and respected brands. These products are available at for low prices. You also can save when you use your Sweetwater coupon code.

For GET CODE offers

  • Click GET CODE for the Sweetwater offer you want to redeem
  • Click COPY on the pop-up screen to copy the promo code
  • Click GO TO MERCHANT WEBSITE to shop Sweetwater
  • Add a product that qualifies for the promo code to your cart
  • During checkout, paste the promo code in the PROMO CODE box, then click APPLY
  • Your Sweetwater discount will now be applied

For ACTIVATE offers

  • Click ACTIVATE for the Sweetwater offer you want to redeem
  • Click GO TO MERCHANT WEBSITE on the pop-up window to activate your savings and open the Sweetwater website
  • Your discount is now active, so add qualifying products to your shopping cart and your savings will automatically applied at checkout

Buy Professional Audio Gear and Instruments from Sweetwater

Here are some of the brands and products you'll find at

iOS and iPad Products

Look for iPads and iPods as well as iOS guitar interfaces, live sound mixers, DJ mixers/controllers and more. Brands include AirTurn, CME, K&M, Focusrite and Roland, to name a few.

Computer Audio

Find software and plug-ins, computers, control surfaces, computer accessories and much more. Brands represented are Belkin, Dolby, Sample Logic, PG Music and Universal Audio, among many others.


Choose from guitars, pedals and effects, amps, strings and accessories. Brands include Dunlop, Fender, MONO, Peavey and Vox.


Select from acoustic kits, snare drums, cymbals, machines/modules, electronic kits and more. Find brands such as Remo, Yamaha, Gator, LIvid and Boss.


Look for media players, mixers, lighting, groove production, software and turntables and cartridges. Choose from brands like Elektron, Keith McMillen Instruments, Novation, Toontrack and Ableton.


Find recorders, headphones, studio mixers, signal processing and acoustic treatment. Also find players, microphones, studio monitors, pre-amps and more. Brands represented include Barcus Berry, Denon, Maag Audio, Moog and JDK Audio.


Choose from electric and acoustic guitars, pedals and effects, amps and strings. Brands include Hammond, Farley's, NS Design, RMI, Gibson and Avid.


Select from professional keyboards, sound modules and samplers, amplifiers, home keyboards and controllers. Look for brands such as Access, Ocean Beach Digital, Studiologic and Neo Instruments.

Live Sound and Lighting

Explore mixers, PA speakers, live sound monitors, lighting racks and cases and microphones. Choose from pwer amps, signal processing equipment and drum shields. Find brands like Blue Microphones, Daking, Korg, Planet Waves and Royer.

Find Affordable Gear for Making Music at Sweetwater

Visit and browse the instruments and equipment you'll find there. Be sure to bring your Valpak Sweetwater promo code for additional savings.

Sweetwater -- Music Instruments & Pro Audio

Sweetwater Coupon Codes - October 2017

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