Home maintenance franchise shared mail case study: 4:1 ROAS

Window cleaner on his job
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Home services franchise targets local areas and uses direct mail with QR codes and call tracking, $540,094 in sales, and sees a 4:1 return on ad spend


Marketing objective

To measure the effectiveness of Valpak® in increasing sales and
return on ad spend (ROAS). (View some Valpak home services ad examples here.)

Program strategy

  • Distribution: Mailed Valpak Blue Envelope inserts to 5,820,000 homes over 5 months across neighborhoods with a high concentration of the client’s customers.
  • Targeting: The home services franchise supplied a list of serviceable areas to match back to Valpak zones and target the ZIP codes most likely to generate response.
  • Product: Blue Envelope inserts with QR codes
  • Offers: Low starting prices for core services, including Window Cleaning, Pressure Washing and Gutter Cleaning.

Results

  • Valpak generated 1400 total redemptions and $540,094 in sales over the 5 months
  • For every dollar invested, the client received $4.36 in return (4:1 ROAS)
  • Customers drawn from Valpak spent an average of $385.78

Conclusion

The results of the direct mail program confirmed that the Valpak audience drove sales and resulted in a positive ROAS for the home maintenance franchise.